Terms of service

These Terms of Service govern your use of the Alivo website and any purchase you make from us. Alivo is operated by [Legal business name - ABN pending], based in Brisbane, QLD, Australia.

1. Who can use this site

You need to be at least 18, or have a parent or guardian's permission, to place an order with us.

2. Products, pricing, and availability

Prices are listed in Australian dollars and may change without notice, though we'll always honour the price shown at checkout. If a product is listed incorrectly, we'll contact you before processing the order.

3. Orders and payment

We reserve the right to refuse or cancel any order - for example, if we suspect fraud, if stock runs out unexpectedly, or if there's a pricing error. Payment is processed securely; we never see or store your full card details.

4. Your consumer rights

Nothing in these Terms limits or excludes any right you have under the Australian Consumer Law. Where a term would otherwise exclude, restrict, or modify such a right, that term applies only to the extent permitted by law.

5. Intellectual property

Content on this site belongs to Alivo or our licensors. Please don't copy or reuse it commercially without asking us first.

6. Limitation of liability

To the extent permitted by law, Alivo isn't liable for indirect or consequential loss arising from your use of this site, except where that liability can't be excluded under the Australian Consumer Law.